I. General Information

1. Course Title:
Business Communications

2. Course Prefix & Number:
BUSN 1166

3. Course Credits and Contact Hours:

Credits: 3

Lecture Hours: 3

Lab Hours: 0

Internship Hours: 0

4. Course Description:

This course emphasizes the importance of individual and organizational image when communicating in any matter with customers, fellow employees and employers. A concept-and-practice approach focuses on purpose, content, and planning.

5. Placement Tests Required:

6. Prerequisite Courses:

There are no prerequisites for this course.

9. Co-requisite Courses:

There are no corequisites for this course.

II. Transfer and Articulation

1. Course Equivalency - similar course from other regional institutions:

Name of Institution	Course Number and Title	Credits
Northland Community and Technical College	ADMS 1116  Business Communications	3
Minnesota State and Tech. Comm. College	ADMS 1116  Business Communications	3

III. Course Purpose

1. Program-Applicable Courses – This course fulfills a requirement for the following program(s):

Name of Program(s)	Program Type
Business Management	AAS
Entrepreneurship	Certificate
Accounting	Diploma
Medical Administrative Secretary	AAS     Diploma

IV. Learning Outcomes

1. College-Wide Outcomes

College-Wide Outcomes/Competencies	Students will be able to:
Demonstrate oral communication skills	Prepare an oral presentation.
Demonstrate written communication skills	Prepare letters, memos, emails, and a resume.
Demonstrate interpersonal communication skills	Perform an employment interview.

2. Course Specific Outcomes - Students will be able to achieve the following measurable goals upon completion of the course:

Expected Outcome	MnTC Goal Area
Students will be able to plan, compose, and revise business messages.
Students will be able to develop and deliver a business presentation.
Students will be able to develop employment communication.

V. Topical Outline

Listed below are major areas of content typically covered in this course.

1. Lecture Sessions

1. Communicating in Today’s Workplace
• Career Success Begins with Communication Skills
2. The Writing Process
• Planning Business Massages
• Composing Business Messages
• Revising Business Messages
3. Communicating at Work
• Electronic Messages and Memorandums
• Positive Messages
• Negative Messages
• Persuasive Messages
4. Reporting Workplace Data
• Informal Reports
• Proposals and Formal Reports
5. Professionalism, Teamwork, Meetings, and Speaking Skills
• Professionalism at Work: Business Etiquette, Ethics, Teamwork
• Business Presentations
6. Communication Employment
• The Job Search, Resumes, and Cover Letters
• Interviewing and Following Up