Career Description: The Office Assistant Certificate program enhances the entry level skills of individuals performing administrative duties. The certificate includes instruction in accounting, business communications, human resources, customer relations, and computer applications. Office Assistants are employed in organizations of every type, but most are employed in service providing industries ranging from education and health care to government and retail trade. Others may work in firms engaged in manufacturing or construction.

Program Outcomes:
Graduates will be able to:

• Read, understand, and prepare standard types of business documents
• Use appropriate office procedures as related to records information management, telephone communications, and mail management
• Produce accurate business documents and reports using computer technology and applying appropriate editing and language skills

Special Program Requirements:

In addition to the program requirements, students must meet the following conditions in order to graduate: 1. The cumulative grade point average (GPA) of credits attempted and completed at CLC must be at least 2.0; 2. Students must complete one third (6) of their credits at Central Lakes College.