I. General Information

1. Course Title:
Seminar in Police Administration

2. Course Prefix & Number:
CRJU 2399

3. Course Credits and Contact Hours:

Credits: 3

Lecture Hours: 3

Lab Hours: 0

4. Course Description:

This course takes a broad look at management in law enforcement and the challenges that comes with being a supervisor. Basic management skills, personal skills, managing problems, hiring personnel, budgeting, and deploying law enforcement resources to improve productivity will be discussed.

5. Placement Tests Required:

6. Prerequisite Courses:

9. Co-requisite Courses:

II. Transfer and Articulation

1. Course Equivalency - similar course from other regional institutions:

2. Transfer - regional institutions with which this course has a written articulation agreement:

III. Course Purpose

Program-Applicable Courses – This course is required for the following program(s):

Other - If this course is not required in a program or is not part of the MN Transfer Curriculum, it may be used for the purpose(s) listed below:
Technical Elective

IV. Learning Outcomes

1. College-Wide Outcomes

2. Course Specific Outcomes - Students will be able to achieve the following measurable goals upon completion of the course:

V. Topical Outline

Listed below are major areas of content typically covered in this course.

1. Lecture Sessions

1.         Management and supervision:  An overview

• The Law Enforcement Organization
• The three areas of policing
• The Law enforcement mission
• Goals, Objectives, and Work plans
• Incident and Unified command

 2.        The Role of Management and Leadership in Law enforcement

• Authority and Power
• Basic Management skills and tools
• Lessons learned from business
• Management styles
• Levels of managers
• Law enforcement management as a career
• Leadership styles
• The team approach

3.         Community Policing

• The Common Goals of community policing
• Traditional and community policing compared
• The importance of the community
• Involving and educating citizens
• Partnerships
• Community policing and problem solving
• Challenges of community policing

4.         Communication:  A critical management skill

• The communication process
• Barriers to communication
• Obstacles within the process
• Internal communication
• External communication
• Communication and community policing
• Communication and homeland security

5.         Decision Making and Problem Solving

• Kinds of decisions
• Whole –Brain research
• More complex decision-making/problem solving processes
• Problem oriented policing
• The SARA model in action
• Creativity and innovation
• Common mistakes
• Ethical decisions
• Evaluating decisions

6.         Time Management Minute by Minute

• Time management planning and organizing time
• Value of time
• Organizing time
• Controlling time
• Scheduling
• Time abusers:  combating unproductive time

   7.      Training and Beyond

• Training vs. education
• Training as a management function
• Variables of affective learning
• Principles of learning
• Instructional methods
• Instructional materials
• Training standards
• External training

8.         Promoting Growth and Development

• Job descriptions
• The workplace culture
• Developing interpersonal relationships
• Managers as mentors
• Developing ethics and integrity
• The long-range importance of developing personnel

  9.       Motivation and Morale

• Officer retention, motivation and morale
• Motivation defined
• Self-motivation
• Causes and symptoms of an unmotivated workforce
• External, tangible motivators
• Internal, tangible motivators
• The law enforcement career as a motivator
• Benefits of Motivated Personnel

10.       Managing Problems

• Discipline and Problem behaviors
• Negative discipline /punishment
• Comprehensive discipline
• The fair disciplinary system
• Serious problem behaviors

11.       Complaints, Grievances, and Conflict

• Complaint Policies
• Handling and investigating crimes
• Internal affairs investigations
• Responsibility of conflict management
• Maintaining healthy conflict

12.       Stress and Related Hazards of the Job

• Sources of Stress
• Law Enforcement Personnel and additional stressors
• Effects of Stress
• Other possible Major effects of stress
• Coping with stress
• How the organization can reduce stress
• The role of the manager and supervisor

 13.      Budgeting and Managing Costs Creatively

• Budgets defined
• Purposes of budgets
• The budget process
• Budget categories
• Communication and budget support
• Managing costs creatively
• Increasing revenue

14.       Measuring Performance:  Assessment and evaluation

• Evaluation:  An overview
• Purposes of evaluation
• Performance appraisals
• Performance interviews
• Recognizing and valuing policy
• Evaluating citizen satisfaction with services

15.       Challenges in Managing for the future

• Drastic times, drastic measures
• Law enforcement and the future
• Advances in technology
• The need for change and innovation
• The need for creativity