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Active as of Fall Semester 2010
I. General Information
1. Course Title:
Frontline Leadership
2. Course Prefix & Number:
MGMT 1110
3. Course Credits and Contact Hours:
Credits: 3
Lecture Hours: 3
Lab Hours: 0
Internship Hours: 0
4. Course Description:
This course is an examination of people as the most valuable asset in any business with an emphasis on understanding the leadership role of management and developing core interpersonal skills to deal effectively with employees on the job.
5. Placement Tests Required:
6. Prerequisite Courses:
MGMT 1110 - Frontline Leadership
There are no prerequisites for this course.
9. Co-requisite Courses:
MGMT 1110 - Frontline Leadership
There are no corequisites for this course.
II. Transfer and Articulation
1. Course Equivalency - similar course from other regional institutions:
|
Name of Institution |
Course Number and Title |
Credits |
|
Anoka-Ramsey Community College |
BUS 1103 Human Relations in the Workplace |
3 |
|
Southwest MN State University |
MGMT 332 Interpersonal Skills in Organizations |
3 |
|
Northwest Technical College |
SUPL 1120 Supervisory Leadership |
3 |
3. Prior Learning - the following prior learning methods are acceptable for this course:
- Written
- Oral
- Demonstration
- Portfolio
III. Course Purpose
Program-Applicable Courses – This course is required for the following program(s):
|
Name of Program(s)
|
Program Type
|
|
Business Management
|
AAS
|
IV. Learning Outcomes
1. College-Wide Outcomes
| College-Wide Outcomes/Competencies |
Students will be able to: |
| Demonstrate interpersonal communication skills |
Complete Core Interpersonal Skills Practice Sessions |
| Assess alternative solutions to a problem |
Complete Social Styles Application Test |
2. Course Specific Outcomes - Students will be able to achieve the following measurable goals upon completion of
the course:
|
Expected Outcome
|
MnTC
Goal Area
|
|
Understand the leadership role of management
|
|
|
Analyze the situational leadership management model
|
|
|
Assess the social styles of employees
|
|
|
Demonstrate core interpersonal skills
|
|
V. Topical Outline
Listed below are major areas of content typically covered in this course.
1. Lecture Sessions
1. The One Minute Manager
- One Minute Goals
- One Minute Praisings
- One Minute Reprimands
2. Whale Done
- Build Trust
- Accentuate the Positive
- Redirect the Energy
3. Leadership & The One Minute Manager
- Directing Enthusiastic Beginners
- Coaching Disillusioned Learners
- Supporting Reluctant Contributors
- Delegating Peak Performers
4. Social Styles
- Drivers
- Analyticals
- Amiables
- Expressives
5. When the Going Gets Tough
- The Tough Loosen Up
- Laughter, Fun, & Play
6. Core Interpersonal Skills
- The Basic Principles
- What would you say?
- Skills Practice
7. Core Interpersonal Skills
- Giving Constructive Feedback
- What would you say?
- Skills Practice
8. Core Interpersonal Skills
- Dealing with Emotional Behavior
- What would you say?
- Skills Practice
9. Core Interpersonal Skills
- Recognizing Positive Results
- What would you say?
- Skills Practice
10. Frontline Leadership Capstone Assessment
- Key Training Points
- What would you do?
- What would you say?
I. General Information
1. Course Title:
Frontline Leadership
2. Course Prefix & Number:
MGMT 1110
3. Course Credits and Contact Hours:
Credits: 3
Lecture Hours: 3
Lab Hours: 0
Internship Hours: 0
4. Course Description:
This course is an examination of people as the most valuable asset in any business with an emphasis on understanding the leadership role of management and developing core interpersonal skills to deal effectively with employees on the job.
5. Placement Tests Required:
6. Prerequisite Courses:
MGMT 1110 - Frontline Leadership
There are no prerequisites for this course.
9. Co-requisite Courses:
MGMT 1110 - Frontline Leadership
There are no corequisites for this course.
II. Transfer and Articulation
1. Course Equivalency - similar course from other regional institutions:
|
Name of Institution |
Course Number and Title |
Credits |
|
Anoka-Ramsey Community College |
BUS 1103 Human Relations in the Workplace |
3 |
|
Southwest MN State University |
MGMT 332 Interpersonal Skills in Organizations |
3 |
|
Northwest Technical College |
SUPL 1120 Supervisory Leadership |
3 |
3. Prior Learning - the following prior learning methods are acceptable for this course:
- Written
- Oral
- Demonstration
- Portfolio
III. Course Purpose
1. Program-Applicable Courses – This course is required for the following program(s):
|
Name of Program(s)
|
Program Type
|
|
Business Management
|
AAS
|
IV. Learning Outcomes
1. College-Wide Outcomes
| College-Wide Outcomes/Competencies |
Students will be able to: |
| Demonstrate interpersonal communication skills |
Complete Core Interpersonal Skills Practice Sessions |
2. Course Specific Outcomes - Students will be able to achieve the following measurable goals upon completion of
the course:
|
Expected Outcome
|
MnTC
Goal Area
|
|
Understand the leadership role of management
|
|
|
Analyze the situational leadership management model
|
|
|
Assess the social styles of employees
|
|
|
Demonstrate core interpersonal skills
|
|
V. Topical Outline
Listed below are major areas of content typically covered in this course.
1. Lecture Sessions
1. The One Minute Manager
- One Minute Goals
- One Minute Praisings
- One Minute Reprimands
2. Whale Done
- Build Trust
- Accentuate the Positive
- Redirect the Energy
3. Leadership & The One Minute Manager
- Directing Enthusiastic Beginners
- Coaching Disillusioned Learners
- Supporting Reluctant Contributors
- Delegating Peak Performers
4. Social Styles
- Drivers
- Analyticals
- Amiables
- Expressives
5. When the Going Gets Tough
- The Tough Loosen Up
- Laughter, Fun, & Play
6. Core Interpersonal Skills
- The Basic Principles
- What would you say?
- Skills Practice
7. Core Interpersonal Skills
- Giving Constructive Feedback
- What would you say?
- Skills Practice
8. Core Interpersonal Skills
- Dealing with Emotional Behavior
- What would you say?
- Skills Practice
9. Core Interpersonal Skills
- Recognizing Positive Results
- What would you say?
- Skills Practice
10. Frontline Leadership Capstone Assessment
- Key Training Points
- What would you do?
- What would you say?