I. General Information

1. Course Title:
Microsoft Outlook Comprehensive

2. Course Prefix & Number:
COMP 1134

3. Course Credits and Contact Hours:

Credits: 2

Lecture Hours: 2

Lab Hours: 0

4. Course Description:

This course focuses on basic through advanced skill sets using the current Microsoft Outlook Office Suite communication software application. Students will use the current version of Microsoft Outlook to format message content by using character and paragraph formatting, use graphic elements such as charts and tables, and create contact records, tasks, and appointments from incoming messages. Students will create contact groups, schedule meetings, and share schedules to facilitate communication with other Outlook users. Career Preparation: The studies in this course will help students prepare for careers in Business, Management, and general use of computer applications for nearly all organizations. It will also prepare students for careers in Computer Support, Information Technology, Database Management, and Help Desk, Administrative Support and Administrative Assistant. Students are expected to know how to use a current operating system including navigation, saving files, file management/hierarchy structure, compression, extraction, installation of programs, setting up user accounts.

5. Placement Tests Required:

Accuplacer (specify test):

No placement tests required

Score:

6. Prerequisite Courses:

There are no prerequisites for this course.

8. Prerequisite (Entry) Skills:
Students are expected to know how to use a current operating system including navigation, saving files, file management/hierarchy structure, compression, extraction, installation of programs, setting up user accounts.

9. Co-requisite Courses:

There are no corequisites for this course.

II. Transfer and Articulation

1. Course Equivalency - similar course from other regional institutions:

Rochester Community and Technical College, AOP 2617 Microsoft Outlook and Meeting Planning 3 cr.

Century College, CAPL 1022 Microsoft Outlook 1 cr.

3. Prior Learning - the following prior learning methods are acceptable for this course:

• Military Experience
• Written
• Oral
• Demonstration
• Portfolio

III. Course Purpose

1. Program-Applicable Courses – This course is required for the following program(s):

Computer Information Technology, AAS Degree

Computer Information Technology, Diploma

Computer Microsoft Office Specialist, Certificate

IV. Learning Outcomes

1. College-Wide Outcomes

College-Wide Outcomes/Competencies	Students will be able to:
Analyze and follow a sequence of operations	Use the Microsoft Office Outlook Office Suite software application to effectively create contact records, tasks, create appointments from incoming messages, create contact groups, schedule meetings.
Utilize appropriate technology	Use the Microsoft Office Outlook Office Suite software application to effectively create and format message content by using character and paragraph formatting, use graphic elements such as charts and tables.

2. Course Specific Outcomes - Students will be able to achieve the following measurable goals upon completion of the course:

• Manage the Outlook Environment
• Create and Format Item Content
• Manage Email Messages
• Manage Contacts
• Manage Calendar Objects

V. Topical Outline

Listed below are major areas of content typically covered in this course.

1. Lecture Sessions

Managing the Outlook Environment

• Categorizing items
• Mark items as read or unread
• View message properties
• Arrange the content pane
• Change the reading view
• Apply search and filter tools
• Print an Outlook item

Creating and Formatting Item Content

• Create and send email messages
• Specify a message theme, plain text, rich text, or HTML message content format
• Show or hiding the From and Bcc fields
• Create and manage Quick Steps
• Create item content using graphical elements and inserting a hyperlink
• Attach content to email messages

Managing Email Messages

• Clean up the mailbox
• Create and manage rules
• Manage junk mail
• Manage automatic message content

Managing Contacts

• Create and manipulate contacts
• Modifying a default business card
• Forwarding a contact
• Updating a contact in the address book
• Create and manipulate contact groups

Managing Calendar Objects

• Create and manipulate appointments and events
• Setting appointment options and printing appointment details
• Forwarding an appointment, and scheduling a meeting with a message sender
• Create and manipulate meeting requests
• Setting response options
• Manipulate the Calendar pane
• Working with Tasks, Notes, and Journal Entries
• Create and manipulate tasks