Searching…

Print Page



Computer Technology

Active as of Fall Semester 2010



I. General Information

1. Course Title:
Supporting Client Operating Systems

2. Course Prefix & Number:
COMP 2107

3. Course Credits and Contact Hours:

Credits: 3

Lecture Hours: 3

Lab Hours: 0

4. Course Description:

This course provides students who are new to Microsoft client operating systems with the knowledge and skills necessary to troubleshoot basic problems end users will face while running Microsoft client operating systems in an active directory network environment, or in a workgroup environment. This is an introductory level computer-support course designed to provide an overview of operating system concepts and how to troubleshoot the current version of Microsoft client operating systems. This is the first course in the Microsoft Certified IT Professional (MCITP) certification. This course is intended for new entrants and career changers new to the IT industry who have experience using Microsoft Office and have basic Microsoft Windows navigation skills. This course is also intended for a current call center technician with six months experience looking to validate and update their support skills. Career Preparation: The studies in this course will help students prepare for careers in computer support, client support, and system support such as MCDST, systems analyst, support technician, support analyst, and help desk administrator. Certification Preparation: Optional. Microsoft 70-620. Students are expected to know how to use a current Windows operating system including navigation, saving files, file management/hierarchy structure, compression, extraction, installation of programs, setting up user accounts and administrative operating system tasks. Students without this experience should take COMP 1109 Introduction to Operating Systems either before they take this course or concurrently while they are taking this course.

5. Placement Tests Required:

6. Prerequisite Courses:

COMP 2107 - Supporting Client Operating Systems

There are no prerequisites for this course.

8. Prerequisite (Entry) Skills:
Students are expected to know how to use a current Windows operating system including navigation, saving files, file management/hierarchy structure, compression, extraction, installation of programs, setting up user accounts and administrative operating system tasks. Students without this experience should take COMP 1109 Introduction to Operating Systems either before they take this course or concurrently while they are taking this course.

9. Co-requisite Courses:

COMP 2107 - Supporting Client Operating Systems

There are no corequisites for this course.