I. General Information

1. Course Title:
Transportation Industry Skills II

2. Course Prefix & Number:
AUTM 1121

3. Course Credits and Contact Hours:

Credits: 1

Lab Hours: 2

4. Course Description:

This course is designed to give the students workplace employability skills needed for a successful career in the automotive field.  It deals with people skills, problem solving skills, ethics, communications and teamwork.

5. Placement Tests Required:

6. Prerequisite Courses:

There are no prerequisites for this course.

9. Co-requisite Courses:

There are no corequisites for this course.

II. Transfer and Articulation

III. Course Purpose

1. Program-Applicable Courses – This course is required for the following program(s):

Automotive Technology, Diploma

IV. Learning Outcomes

1. College-Wide Outcomes

College-Wide Outcomes/Competencies	Students will be able to:
Demonstrate oral communication skills	Communicates (verbal) effectively with customers and coworkers.
Demonstrate interpersonal communication skills	Negotiates solutions to interpersonal and workplace conflicts.
Apply abstract ideas to concrete situations	Use scientific, technical, engineering and mathematics principles along with reasoning to accomplish assigned tasks.

2. Course Specific Outcomes - Students will be able to achieve the following measurable goals upon completion of the course:

• Demonstrate basic knowledge of personal standards and dress;
• Work with team members;
• Complete a team task;
• Maintain regular attendance; and
• Apply ethical reasoning.

V. Topical Outline

Listed below are major areas of content typically covered in this course.

1. Lecture Sessions

 

2. Laboratory/Studio Sessions

1. Personal Standards
• Reports to work daily on time; able to take directions and motivated to accomplish the task
• Dresses appropriately and uses language and manners suitable for the workplace
• Maintains appropriate personal hygiene
• Meets and maintains employment eligibility criteria, such as drug/alcohol-free status, clean driving record, etc.
• Demonstrates honesty, integrity and reliability
2. Work Habits/Ethic
• Complies with workplace policy and laws
• Contributes to the success of the team, assists others and requests help when needed
• Works well with all customers and coworkers
• Negotiates solutions to interpersonal and workplace conflicts
• Contributes ideas and initiative
• Follows directions
• Communicates (written and verbal) effectively with customers and coworkers
• Reads and interprets workplace documents; writes clearly and concisely
• Analyzes and resolves problems that arise in completing assigned tasks
• Organizes and implements a productive plan of work
• Uses scientific, technical, engineering and mathematics principles and reasoning to accomplish assigned tasks
• Identifies and addresses the needs of all customers, providing helpful, courteous and knowledgeable service and advice as needed.